Price Requests (RFQ)

The price request is needed when the price is not enough: a large volume, special conditions, goods on request. Request number - type R26-000123.

Buyer: How to send a request

1. On the product card or in the basket click "Ask for a price" - positions go into draft request (office) "My Price Requests."). A draft for one seller is one: new positions are added to it.
2. In the draft, specify the number, if desired - price position and general comment.
3. Press. "Send a request." The request goes to the seller, the status changes to “Sent”.

Buyer: How to get a new price

The seller’s response comes with a notification – a bell in the header of the site and a letter to the post office; the status of the request becomes "There's a suggestion.".

1. Cabinet "My Price Requests." Open the request.
2. New price - in the column "Proposal" every position. Nearby for comparison: "The current price" (What you see in the catalog now) "Desired price" (as requested). If the seller has set a condition on volume, the price will be marked "from N" - this is the minimum amount at which the price is valid. Down there. "Total on proposal" and "Acting by".
3. "Take it to the basket." Prices become personal for your company and are valid until the specified date, and positions are immediately placed in the basket. "Deflect." - the request is closed.
4. As long as there is no offer, the request is "Withdraw". You can specify the details and hurry the seller in the chat directly in the request card (Chat by order and request).

If the term of the offer has expired, the request goes into status "Expired." It can no longer be accepted, a new request is needed.

The seller: how to answer the price

1. Cabinet "Price requests" (Section visible to the owner and manager) Open the request.
2. In the block. "Your proposal." Put the price on each position. Position can be left without a price – it means that it is not offered; you can send an offer if at least one price is filled.
3. If necessary, "From the Colour" (minimum amount for this price), "Acting by" (end date) and comment to the buyer.
4. "Send an offer" The buyer will receive a notification. Until he accepts, prices can be adjusted and sent again: the button will become “Update the proposal”.
5. "Deflect." - with a reason, it is visible to the buyer.

For reference, the table shows the current price of this buyer (Price rules for counterparties) and its desired price.

You can answer any customer, even a stranger: request and offer for it are free and do not occupy a place in the tariff (Seller's fare and subscription fee).

What happens after acceptance

Accepted prices are stored as the personal prices of that buyer and are valid until the end date of the offer. Accepting an offer makes the buyer yours contractor And now it has a place in the tariff.Buyer groups and counterparties). If there are no free seats, the buyer will not be able to accept the offer, and you will receive a notification: vacate the space (disable the irrelevant buyer) or go to the tariff higher.

Next, the buyer makes a regular order (Orders: statuses and work with them).

Status of request: draft → Sent. → There's an offer. → Copy that. / Overruled.; separately -- Withdrew buyer Out. on time.

Price requests are conducted only in the office - in the API (in the API).REST API and tokens) and exchange with 1C (Exchange with 1C) none, goods, prices and orders are available.