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Video guides for buyers

Videos for companies that buy from suppliers on the platform: catalogue, price request, order.

Registration and connection

Buyer registration

0 min 59 s

Register the buyer company by TIN: type of participation "Buy", details and contacts. Cabinet and basket open without checking the company.

Video transcript

The buyer also needs a company on the site: this is how suppliers see who they work with. You are already logged into the account, on the main click “I buy”.

Type of participation "Buy": we buy from suppliers, we do not keep our catalogue.

Enter the company's TIN and press "Find". The details will be provided from the state register.

Check the contacts of the company: they will receive notifications of orders. The phone's blurred.

We accept the documents of the site and save the details.

Start of work opens. The buyer needs three steps: mail, phone and company details. After them, an office, supplier catalogues and a basket are opened.

Checking the company is not a necessary step. You need it to place orders, and you can complete it later. How to connect to the supplier, we will tell in the next video.

Connection to the supplier

1 min 5 s

We add the supplier by TIN immediately after registration: preliminary communication, verification of the company and inclusion of orders.

Video transcript

You can buy from suppliers with whom you have a connection. You can connect immediately after registration, you do not need to wait for the verification of the company. Opening "Counterparties.".

In the section "Suppliers" enter the TIN of the supplier. It's sent by the supplier himself.

Click on "Add Supplier".

The application went to the supplier. "Application" status means he hasn't confirmed it yet.

The supplier confirmed the link and the status became "Preliminary". You already see its catalogue and your prices and can collect a basket.

To place orders, you need to check the company. Click "Pass the check": at this step, download the documents and send the company for verification.

The site checked the company, and the supplier included orders for you. Return to “Counterparties”: the status of the connection is “Active”. In the next video, look at the catalogue.

Catalogue and order

Supplier catalogue

0 min 49 s

Your prices near retail, search and filters, product card and favorites.

Video transcript

The directory of the supplier is opened at his link. Let's open the page of the Northern Contour.

At the top of the category and search, on the left filters by price, color and base.

Each product has two prices: retail, crossed out, and yours. It is considered by the supplier under the conditions that he has assigned to your company.

Find a chandelier by name: enter "Aurora".

Open the card: photo, weight and dimensions, characteristics, balance and price.

The heart adds the goods to the favorites to return to it later.

The favorites open with an icon in the hat.

Next in the series: basket and ordering.

Basket and order

0 min 56 s

We put goods in the basket and place an order: delivery, payment on the account, comment for the supplier.

Video transcript

Put the goods in the basket can be from the catalogue or from the card. Open the supplier's catalogue.

Press "In the basket" at the chandelier "Aurora", and then at the "Cascade".

In the hat on the basket appeared the number of positions. Open the basket.

In the basket you can see the prices with your discount. Change the number with plus and minus buttons or enter a number.

Under the positions - the period of readiness for shipment. Click "Please order.".

Choose delivery: self-delivery from the warehouse or courier.

Payment is on the bill. The site does not accept money: the supplier will issue an invoice, and you pay him directly.

Add a comment to the supplier.

Click "Confirm the order".

Order's done. It appeared in the Purchase section and the supplier saw it in his office.

Quick order from the list

0 min 43 s

Collect the basket with a list of “number items” or an Excel file.

Video transcript

If there are many items, it is convenient to collect the basket with a list, rather than adding goods one at a time. To do this, there is a “Basket File” block in the basket.

Insert a list: in each line the article and the number through the space.

Click "Download the list.".

Positions have appeared in the cart, quantities are put, and prices are calculated according to your conditions.

If the item is not in the supplier’s catalogue, the line will go to the price request.

The same list can be downloaded with an Excel file: download the cart, adjust the numbers in the table and select the file.

Next, “Put an order”, as in the previous video.

Order after registration

0 min 51 s

Status and history of the order, correspondence with the supplier, a note about the contract, confirmation of receipt and repetition of the order.

Video transcript

All your orders are in the “Procurement” section: number, supplier, amount and status. Opening order.

Upstairs, status. The story shows who changed it and when: the supplier confirmed the order and shipped it.

All questions on the order are convenient to discuss in correspondence. We send a message to the supplier and click “Send”.

Payment - directly to the supplier, on his account: the site does not participate in the calculations. You sign the contract yourself, and here you note that your party has signed.

When the goods arrive, click "delivered". The supplier will receive a notification and the order will move to the next status.

Need the same product? Click "Repeat order" - the positions will be in the basket again.

Prices and requests

The volume price request

0 min 54 s

We send a request with the desired prices, receive the offer of the supplier and accept it: prices become personal.

Video transcript

If you need a large price, you can send a request to the supplier. In the basket collected several positions, click "Request price".

The query draft opens: basket positions, quantity and your current prices.

In the column “desirable price” indicate how much you are willing to pay per unit.

We add a comment: terms, terms, annual volume.

Click "Send a request." The seller will receive it and respond with an offer.

The supplier replied: the request appeared block "Seller's Offer" with prices and expiration date.

If the prices are satisfied, click “Accept and in the basket”. Prices will be personal before that date.

Positions are back in the basket, but at agreed prices.

Team and assistance

Command and notifications

0 min 48 s

We invite an employee with the role of “Buyer” and analyze notifications: a bell and a push in the browser.

Video transcript

It is not just the owner who can purchase. Open the section "Employees".

The owner is you. To invite a colleague, enter his e-mail and select the role of "Buyer": he will work only with purchases.

Click on "Invite an employee." The letter will go to this address, and the colleague will confirm the invitation himself.

Notifications help to follow orders. Next to the basket is a bell, on it the number of new events.

Open it: the supplier confirmed the order and shipped it - both events are here. The "Read All" button removes marks.

Push notifications are included here: then news on orders and messages will come even with a closed tab.

Support and “Help”

0 min 42 s

We look for an answer in the “Help” and write an appeal in support if there is no answer.

Video transcript

If something is unclear, start with the "Help" section: there are step-by-step instructions with pictures. Open it.

There are many articles, so type in the search the right word, such as “buy”, and click “Find”.

Here is an article on how to buy: from the supplier’s catalogue to checkout. Let's open it.

Not found the answer – write in support. Open "Support" and press "New Appeal".

Select a topic, select a section and describe what happened. We can attach files.

Press "Save." The answer will come here, with a letter and a bell.

Need more detail in writing? Step-by-step instructions on every topic are in the “Help” section. Go to “Help”

B2B marketplace: supplier catalogues with a personal price for every counterparty.

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