Orders: statuses and work with them

The platform is an information intermediary: the order fixes the agreements, and the settlements go directly between the companies. Prices, delivery and payment are saved in the order with a snapshot - the subsequent change in the price for the order does not affect.

Sales - section OrdersProcurement - section Procurement. Species number K26-000123 - year and serial number.

Statuses

New → Confirmed. → In assembly. → Shipped. → Delivered. → Closed.. Cancellation is possible from "New", "Confirmed" and "In Assembly".

Who can do what?

• Salesman maintains an order throughout the chain and can cancel it before shipment.
• Buyer Can only cancel a new order, confirm receipt ("delivered") and close the order.

Each change of status is written in the order history and sends a notification to the other party.Profile, notifications and suggestions).

Cost of delivery

If the delivery method without a finished price ("Transport company", "Contractual") or the price is calculated by a point on the card, the seller indicates or corrects the cost directly in the order - field "The cost of delivery" under the position list. There's a mark. “Value includes VAT”: with it, the tax is allocated from the cost and is included in the "VAT included" order. The result of the order is recalculated, a record appears in the history, the buyer receives a notification with a new cost and result. You can change the price until the order is paid and shipped and there is no valid invoice for it.Delivery methods). If the seller does not have any delivery methods at all, the order is made without a method - the cost of delivery is also paid by the seller.

Account.

Button "Putting a bill" in the order creates an invoice with details from the selected payment method and a QR code according to GOST R 56042-2015 - PDF is available to both parties (PhD)Payment methods and billing). When the money has arrived, the seller notes the invoice paid: from this point the assembly period is counted, and the dates of payment, readiness and receipt are recorded in the order.

Deadline.

The order shows the date of readiness for shipment and the expected date of receipt. They are counted according to the warehouse and its work schedule, weight and volume of positions and delivery time.Warehouses, work schedule and shipment time).

Discussion and repetition

The order card has a chat with the other party (Chat by order and request). Button "Repeat order" Transfers positions to the basket at current prices.