Buyer groups and counterparties

Contractor The customer company you are working with. Buyer group – a set of counterparties with general conditions (“Dealers”, “Retail”, “Networks”).

Applications

The connection is offered by either side, always confirmed by the second.

• The buyer on your company page clicks “Become a counterparty” – the application appears in the section Contractors With the status of "Application" (such lines are shown from above), you confirm it.
• You add the buyer by TIN in the section Contractors - Then he confirms the application. If the company is not already on the site, first invite it to register.

Status: Application → Preliminary. (If the customer has not yet been tested) Active. → Unplugged. or Blocked..

• Preliminary. - you have confirmed a buyer whom the site has not yet checked (he has a label "Not checked by the site"). He sees your assigned prices and a closed catalog and collects a basket, but The order cannot be issued and does not occupy a place in the tariff. When the site checks it, you will receive a notification and a letter, and a button will appear in the line. "Enable orders" - the connection becomes active, and at this moment the place in the tariff is occupied. The connection itself does not become active: the decision is yours.

• Active. The buyer sees your individual prices and can place orders. Without active communication, you cannot place an order. This is the main thing that gives confirmation.

• Unplugged. You have stopped working with the buyer: he sees only retail prices, and the place in the tariff is vacated. The history of orders, invoices and correspondence remains with both parties, the connection can be returned.

• Blocked. - no access.

The status is changed by the buttons in the buyer's line - "Disable", "Enable", "Block", the application - "Confirm" and "Reject the application". The card (pencil) specifies only working conditions: type of prices, group, payment terms, note and contract details. Make it active. own The application is not valid: it is confirmed by the second party.

The site checks the company-buyer only after you have confirmed the connection (and the buyer submitted documents): there is no need to analyze the documents of the company with which no one is going to work.

How many buyers can be confirmed

Number. active the connection is limited to your rate (Seller's fare and subscription fee). Applications, preliminary, disconnected and blocked connections do not occupy space, so you can collect applications at a minimum tariff - the place is occupied at the time of confirmation of the verified buyer or the inclusion of pre-communication orders. Under the counter, you can see how many customers have not yet been checked by the site and how many have already been checked and are waiting for inclusion. If there are no seats, instead of the button "Enable orders" - an explanation and a link to Tariff and payment.

When there are no seats, the confirmation doesn't go through: the section shows how many connections are occupied and how many are left, and suggests disabling someone from the list or switching to a tariff higher. The site itself never shuts down your connections.

Price requests do not go to the limit: the request and response to it are free of charge, only the acceptance of the offer by the buyer takes place.Price Requests (RFQ)).

What is set up by the counterparty

• Type of price - personal column of the price (Price types).
• Buyer group If the type of prices is not personally specified, the type of group is taken.
• Terms of payment – text: “14 days delay”, “prepayment of 50%”. It is shown to you and put into work with the order.
• Note - internal marking, the buyer is not visible.

Contract

The contract must be signed by both parties. The site does not participate in the transaction: the seller and the buyer conclude the supply contract themselves - on paper or through the EDO, in their form. The site does not have a standard form, it does not form a draft contract and does not check the signature (see below).offer, para.).

What can be done in the line of the counterparty:

• Download the contract. If desired, either party attaches a contract file (PDF, DOC, DOCX, ODT, RTF, JPG, PNG, ZIP up to 10 MB). The file is only seen by two parties to the contract; next to it, it says who downloaded it and when. The file can be replaced or deleted.
• Contract number and date - makes the seller in the counterparty card.
• "Note: signed by us" An information mark for your side; the other side puts his. Before marking, the site will ask if the contract is signed, especially if the file is not downloaded.

One-on-a-pair contract: the seller sees it in the section Contractors → Buyersbuyer - in Contractors → Supplierson the seller’s page and in each order.

You can see it right away: green. The agreement was signed by both parties. warning **The contract must be signed by both parties.**And below, whose mark is missing.

If the buyer paid without signing the contract and the goods were not shipped, or the seller shipped without a contract Not getting paid is a risk to the participants. The site is not responsible for the delivery, payment and refund of money. Without a signed contract, the confirmed order is considered a one-time delivery contract on the terms of the order. (offer, para.

Orders only under a signed contract

Cabinet Settings switch Accept orders only under a signed contract. By default turned off - the buyer places an order regardless of the contract.

When switched on, the buyer will only be able to place an order when both The marks are good. Prior to that, in his shopping cart, the button “Please Order” is inactive and it is written that the seller accepts orders only under the signed contract. Your mark alone is not enough.

The setup is valid for all customers of the company, so turn it on when the signed contract is a mandatory part of your work: otherwise the first purchase by a new customer will stop at the cart.

Chatting with counterparty

Button "Chat." in the line of the counterparty opens correspondence with this company outside the order - for questions on price, conditions and documents. The rules are the same as in the transaction chat (Chat by order and request).

What price policies apply to the counterparty

There's a block in the counterparty card. "Price Politics" It lists all the policies addressed to that customer (personally to him, his group or “everyone”), and everyone can see whether it works now or not.Price rules for counterparties).

Politics considers prices only when The target price is the same as the counterparty price. If it does not match, next to it it says what type is needed, and there is a button. "Put this guy on." - she substitutes it in the "Price Type" field (it remains to click "Save"). The mark is updated immediately when the type of price or group changes, even before it is saved.

The list of counterparties under the type of prices is signed, how many policies are valid. “Politician tuned: N, none works” means that the buyer is considered RRC, not your discount.

Groups

Cabinet Settings → Buyer Groups: name, code and type of prices by default. It is convenient to use the group in price policies as the addressee - the rule will immediately affect all its participants.Price rules for counterparties).