Profile, notifications and suggestions

Profile

The profile section is personal, it does not depend on the current company.

• Name. It is placed in contacts when placing an order - the seller will contact you on it.
• Telephone. Change only by confirmation: click "Change number", enter a new one, click "Get number" and call it from this phone within 5 minutes. The call is free and no one will answer. The previous number is preserved in the history of contacts.
• E-mail The address of entry and receipt of letters. After changing the address, the confirmation is reset: a letter will come to the new address with a link, before moving on it, part of the sections will be unavailable.
• Password. Changes: current password, new password and repeat.

Notifications

The bell in the cap shows unread events: a new order, a change of status, an invoice, a new message in the chat, changes in the price request. Clicking on the list marks them as read.

Important events are duplicated by e-mail. Letters from chat come no more than once every 30 minutes for correspondence, so that active discussion does not turn into a stream of letters.

Push notifications the browser is enabled by a switch at the bottom of the notification list (the browser will ask for permission). Work in Chrome, Firefox and Safari; on iPhone – only if the site is added to the home screen. You can turn it off there.

Proposals for improvement

The section “Proposals for improvement” is a direct channel to the team of the site. Describe what is missing and keep track of the status: “New” → “Working” → “Planned” / “Fulfilled” / “Rejected”. As long as the sentence is “New”, it can be edited or removed. The support response will come with a notification, the text will be visible in the offer card.