Exchange with 1C
Standard exchange of CommerceML 2: catalog and pictures to the site, orders in 1C, payment back.
The platform supports the typical exchange of 1C "Site Exchange" (CommerceML 2) - the same that is used in 1C-Bitrix. The setup is performed in 1C, there is no need to include anything on the site.
Connection parameters
- Address:
https://kup2b.ru/exchange/1c - Login: your e-mail address on the site
- Password: API token from the "Data Exchange" section (File export and download)
Address and login are shown in the office → “Data exchange” → block “1C”, there is also the date of the last unloading of orders.
Transmitted.
- From 1C to site: nomenclature (names, descriptions, details, groups, properties), pictures, types of prices and prices, balances on warehouses. Warehouses are matched by code or name; a new warehouse is created automatically and runs without days off until you set a schedule (see below).Warehouses, work schedule and shipment time). Nomenclature groups become sections yours directory: matching names are pulled up to existing ones, missing ones are createdCatalogue categories). The zero or empty price of 1C does not change the current price: The price remains the same, and a note with an article appears in the magazine - check the price at 1C. If the price of this type of goods has not yet been, it will not appear: the goods remain “on request”. To intentionally withdraw the price, do it in the office or price.Import of prices, balances and catalog). The negative price is not loaded, the negative balance is recorded as 0. VAT rate from the requisite "VAT rate" is recorded only if it is in the list of rates of the goods (0, 5, 7, 10 or 22%): the other rate of the goods does not change (the new product receives 22%), in the journal - a note with an article.
- From the 1C site: Buyer orders with a snapshot of prices, delivery and contacts.
- From 1C back: payment and change of order status (Orders: statuses and work with them).
If something went wrong.
The results of the downloads are visible in the Data Exchange log: the number of lines and first remarks. Typical reasons for refusal are the wrong token (check that the exchange password is the token, not the password from the cabinet), too large an unload file (reduce the portion size in the 1C exchange settings) and goods without an item. A damaged image or file of the wrong format (jpg, png, webp are accepted) does not stop the exchange: the product is loaded without it, in the journal - a note with the file name.
Order status, which came from 1C, is marked in the history of the order with the mark "1C". The comment of the seller, which the manager wrote in the order, does not change.
Updated: 12/10/2026